Reviews

We appreciate our customer feedback and provided below some of our customer’s reviews of Metro Heating and Cooling. Please feel free to share your review by clicking the button below.

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Average rating:  
 108 reviews
by Nicole Franke on Metro Heating & Cooling
Excellent Service

Would recommend their services to anyone. Friendly service people and outstanding pricing. Thanks for all your help.

by Jane Andrews on Metro Heating & Cooling
Happy with our air conditioner!

We were happy with the entire process of calling to set up a time to get an estimate to the return visit to check the air conditioner when the temperature was warm enough. They are very considerate during installation and happy to answer any questions we had. It's not fun having to buy a new air conditioner for the house but Metro Heating & Cooling made the process easy!

by Erick nelsen on Metro Heating & Cooling

John the tech came out to diagnose why our A/C unit was not running. He got it up and going in 10 minutes. He advised us on how coolants are changing and what it means. Thanks Metro

by Dianne Smith on Metro Heating & Cooling

My central air unit is older and wasnt turning on every time it should. Metro got me in asap when others had at least a 5 day wait. Paul looked it over and diagnosed the problem and fixed it all in the same visit! He was professional and knowledgeable...it was an odd problem. I am very pleased with Metro...and enjoying my cool, comfy home.

I called for service at 1:00, our air conditioner stoppedworking. John was here, fixed the problem and gone by 3:00. This wasn't even an emergency call. We were charged a regular service rate at a reasonable price. He made sure it was cooling well before leaving, checked temps on the furnace, answered my questions, was kind, and very professional. I willl call Metro again.

satisfied

We used a groupon to get a check up on the furnace, they were very professional and nice.

The installation of our air conditioner and furnace went very smoothly. The installation team and Joe were great. Thanks.

by Donna Quinn on Metro Heating & Cooling
installation

After much thought we had Metro put in a air conditioning and furnace into our home. They were very professional on bid and even better at time of installation. A very big thank you to Mike Nick and David for a great job and taking extra time answering questions and concerns. Thank You Donna and Mitchell Quinn

I just had my A/C tuned up by John. He did a wonderful job he was very informative and polite. I will certainly request him again when I have any problem with my furnace or A/C. 👍🏻

by Katherine Rimnac on Metro Heating & Cooling
Great job installing water heater!

Wow, from the moment my husband called about getting a new water heater, until the the total installation was completed, it was the quickest turn around time imaginable! Wonderful customer service. All details were explained thoroughly and patiently. Great value for the price! No mess either. I would not hesitate to use Metro Heating and Cooling in Roseville, MN again. Thanks Corey!

by Marie Warren on Metro Heating & Cooling
Metro Heating & Cooling

Got a great deal on a new AC unit. They came out and installed itin one day. Very professional. Then a week later my hot waterheater went out and i got a wonderful deal $ 1080 i wouldrecommend Metro Heating & Cooling to everyone.

by Clifford Berg on Metro Heating & Cooling
New Coil

The old repair person came and did a tune uo on the air conditioning unit and said it was leaking reon in the furnace and we would have to look into geting and new air conditioing unit and furnace.so I called your company and Eric came out and looked at the problem and said all you need is anew coil and that would fix the problem, so it was less than half the cost aand it was done. We had Barak out and he was the pros pro and did a great job. I will be recomending your company to many of our friends. Thanks for being honest and having great people working for your company. Cliff&Ellen Berg

Hot Hot Hot,Thank you, To John great service and just in time very courteous and helpful. Came in and Made the house COOL again. Had alot of people coming and staying here and he saved the day. Thank You again. Chillin 🙂

by Rebecca Kulas on Metro Heating & Cooling
AC Repair

John did an outstanding job servicing our AC unit. We have had historic issues with our new AC unit put in ours house in 2008 and he was able to isolate the issue. This was under our xcel energy plan which we have not heard boo from xcel.john was Curtis and friendly and was very informative.

by Richard Olson on Metro Heating & Cooling
Great Service

We had your company come out and repair our water heater.Your man Dave Johnson was professional and efficient, a very personable individual.I am a general contractor my self and was very impressed with how he shows your company.

by Bill Wright on Metro Heating & Cooling
Water heater installation

We had a 35 year old Rheem water heater that was working well but I figured it was time to replace it. I called Metro Heating and Cooling and they gave me a fair price quote over the phone. We set up a date and time to do the replacement. The person who came out did a great job of pulling the old heater out and installing the new one. He cleaned up well after the installation. He answered all my questions and presented me with an invoice for the exact amount we had agreed on.I couldn't be happier with the entire purchase and installation.I would recommend Metro Heating and Cooling to anyone I know.

by Renee Kinney on Metro Heating & Cooling
New Furnace

I had a new high efficiency furnace installed this winter. Eric who gave me the estimate did more than just help me decide which furnace I needed. He measured the outside of my house and looked at the direction my windows faced, etc., to determine what size furnace I needed. He answered many of my questions as well. The installers did a great job and I can tell a huge difference already. The heat seems to be distributed much more evenly now. There was a slight problem with the unit right out of the box, which was out of their control, but they were able replace the bad part the next morning and get it working properly. A few months later they came out to inspect my central air unit at no cost and also upgraded my thermostat (again). I'd recommend them to anyone. They were all professional, friendly, and efficient. A well-run business.

perfect!

I took advantage of a sale for a new 40 gal water heater @ $1080 - a far better price than I was able to find elsewhere. Technicians were right on time as well as polite and helpful. Took away old heater. Everything went very well. I will call again.

by Michael Smith on Metro Heating & Cooling

Between Eric and the installation team, every part of our experience with Metro has been on par. Excellent service and a good price for a new furnace and a/c.

by Lindsey Lou on Metro Heating & Cooling
Bees gone wild!

I called to have my heater serviced and the service tech was very nice and efficient. I needed the job done quickly and it was! I'll definitely recommend this company to my friends and family!

by Debora Nass on Metro Heating & Cooling

We woke up on Friday morning, temperature of 8 degrees, and the sensor on our furnace malfunctioned. Metro Heating and Cooling was in our home before noon. Tim came, cleaned the sensor, charged us a very reasonable affordable amount, cleaned the sensor and promised to order a new one and be back to install it within one week. We had heat! Tim was courteous, knowledgeable and kind in his dealings with us. The next Friday, John showed up with a new sensor and also installed a new thermostat for us. We had a great conversation and amazing service from John! I highly recommend Metro Heating and Cooling - and personally, I think Tim and John do their job incredibly well and also recommend them! Thank you!

New Furnace and AC

We were very pleased that Eric took the time to listen and find out how we run the different zones in our house and not just sell us the latest and greatest - since we have multiple heat sources, we do not run our fan all the time and try to balance the temp between levels of the house. The installation team did a great job as well - the furnace is working great, will have to wait for spring to test out the AC.

by Bruce Hoff on Metro Heating & Cooling
very satisfied

This morning their tech, John, came out to install a new thermostat. He called to let me know exactly when he would be here, was on time, and took the time to help me register it and show me how to use it. Shortly after he left Eric came, on time, to give me prices for replacing the furnace, air conditioner, and water heater. He listened to my concerns and made recommendations for what would be best for us. No hard selling, just honest answers.

by Joseph Tokos on Metro Heating & Cooling
Recent furnace

We have a forced-air furnace from the dawn of time in our home (Lennox G8, circa 1968). An engineer from Metro Heating & Cooling took a picture because he did not believe it (!), and then did an inspection and tuneup for us that was outstanding. He answered every question we had about that furnace, and, more importantly, answered questions about health and safety issues. He also supplied advice about new furnaces without a heavy-handed sales pitch. We were very happy with the service and will definitely use the company again.

Great Job!!

Our furnace quit working and John from Metro Heating did an excellent of job of getting it operational again! He was very professional, polite, filled us in on what happened, what needed to be done and how long it would take.Thank you John!

Furnace cleaning and inspection

The young man who was scheduled arrived and finished the job within the scheduled window. I asked questions and he pointed out things along the way. When he finished, he looked about to make sure sure things were left as he found them. I appreciated that care. Paperwork to do when done, and I was encouraged to ask any other questions, also appreciated. I will see Metro again next fall....

by Robert Dommer on Metro Heating & Cooling
Old Fashioned Service

Honest, Sincere,Personable service. The Service Tech, "John", was out for our winter inspection of our furnace. He exceeded my expectations by a long shot! He answered every question and gave me a lot of excellent informational tips on caring for the furnace too. John is an outstanding representative of what service really means. Something that one hardly finds anymore. With techs like John, I will always call Metro!

John at Metro Heating provided exceptional customer and technical service with my furnace and water heater maintenance under our HomeSmart plan today. He was very courteous, personable, professional, knowledgeable, helpful, and went above and beyond to complete the job. As a result of John's service today I would highly recommend Metro Heating and Cooling!

Outstanding Service

I needed a new hot water heater. I saw an ad for Metro and called on Friday 10/29/16 to get an estimate. I talked with Micah Vail and he emailed me a quote for a new hot water heater installed and the old water heater hauled away. I set the appointment for the following Wednesday morning. I was told that the technician would arrive by 9:00 AM. About 8:45 AM I received a call from TJ and he told me he would be there in about 10 minutes. He arrived on time and was very friendly and well organized. He covered the flooring in the entryway and down the stares to were the water heater was located. The quality of the installation was excellent. He installed the new water heater and removed the old one and had it hauled away. He cleaned up when he was done and it looked like no one had been there doing work. I was totally satisfied with the work. About a week later I received the energy rebate filled out to be mailed to Xcel for my $40.00 energy rebate. Great customer service.

by Rob Schreiber on Metro Heating & Cooling
TOP NOTCH SERVICE

Josh and Brock did a fast and professional boiler install for the best price and friendly service, Metro is a well oiled team!

Awesome service

Replaced my old 33+years old A.C. unit. The price was great and the service was fast, friendly and impressive. The services guys explained everything about the new unit and were very good at their job. I would highly recommend.

by Donna Landers on Metro Heating & Cooling

I called for an estimate last week and my new furnace is already installed and working. From the first contact to the installation this company was the best-thorough, honest, professional and fair. It doesn't matter who you are working with-sales,install or the office - they support each other and just want to please the customer. BEST PRICE also. Al and Josh were great and their work and thoroughness and sincerity in making sure I understood everything were superb! I would encourage everyone to give them a call!

by Marian (Jean) Johnson on Metro Heating & Cooling
Very Pleased

I would like to let you know how pleased I was with the installation performed my Metro Heating of my new furnace, water heater, and air conditioner. I would definitely recommend this company to anyone. The three young men who performed my installation were very efficient, great workers, and very polite. Also, the man who came out to give me an estimate was a very professional and pleasant man and answered all of the questions I had. Thank you very much for your services. I highly recommend this company to anyone. Marian Johnson

by Cindy garcia on Metro Heating & Cooling
Customer service

This is the type of service I appreciate. We called on 2/6 and had a tech (Brian) on 2/7 show up well within the time frame quoted. He completed job of installing new gas control valve on my hot water heater in a quick and timely manner. I was quoted a price that I believe was very fair for the job. Thank you Brian and metro heating and cooling. I no longer have to worry about my problem. I will definitely be recommending you to all my friends and family.

Best Price Quality Work

Metro Heating and Cooling provided an estimate on a chimney liner was lower than any other that I received for the same work. In fact they made an improvement in my duct work (for the same price) that they thought was an unfortunate oversight from a previous repair made by another repair service. The repair crew showed up on time, was very polite, and finished the job in a timely manner. They cleaned up everything as if they had never been there, and upon leaving expressed a sincere gratitude for the opportunity to do the work. Both men took pride in their work, and I’m very grateful for their effort. I would hire again.

by Julie Silverberg on Metro Heating & Cooling
Great Service

We are very happy with our new AC and with the service we received from Metro! They are very easy to work with and the prices were reasonable!

Great Experience

Metro Heating is our HomeSmart service provider and they were exceptional! From the initial scheduling call, to quick arrival and service completion; they provided a Five-Star experience. Our service tech was personable & considerate and performed the repair quickly.

Thank you to the entire team at Metro Heating!

by Robert Arnold on Metro Heating & Cooling
A/C

Had my A/C installed Quickly & professionally in no time at all & for a outstanding price. Good Job Metro!

by Corrine Grover on Metro Heating & Cooling

The experience with Metro was fantastic, from Eric giving me a free quote to the two gentlemen that installed the new furnace. A shout out to the lady I talked to on the phone, very pleasant and helpful.
Thank you Metro.

Professional and Personable

I just had a new air conditioner unit installed with Metro. Can't say enough good things about the installers and John and Mike who proceeded them. Previous furnace work has also been done timely and efficiently. Very much a service attitude.

Outstanding Service

My central air stopped working and I called fo Metro Heating & Cooling for service. The next day a technician by the name of John came out. Off the bat, John was friendly, kind and honest about the problem and the service he provided. He was so helpful in explaining how to properly maintain my cooling system. John went above and beyond what was expected of him. I will use this company again and will ask for John!

superior service

We had your technician out to service our ac he was friendly professional and knowledgeable how do you find such great techs? John was a true professional. We won't hesitate to use you again!!

by Lisa branville on Metro Heating & Cooling

Last week my air conditioner went out, I called that morning and a tech came out that afternoon and fixed it with in 30 minutes his name was Mike did an awesome job. Just want to say thank you and would absolutely call metro heating and cooling for future service.

I use Metro Heating thru the HomeSmart program, myself and other family members have had John come out to do our yearly AC/Furnace check ups and he is a pleasure to work with!

Great

Metro Heating was great to work with from getting an estimate to have the furnace and air conditioner put in. Everyone we worked with provide the information we needed. I would highly recommend them.

by Dick Rice on Metro Heating & Cooling
John on the Spot

John did our annual checkup of both furnace and air conditioner with expertise and efficiency. He called ahead to alert us of his coming, informed us of the condition of our units in language we could understand, and worked in both a professional and a personal manner. We hope we will get him again next year.

by Paul D. McConnell on Metro Heating & Cooling
Thanks

Long story short, I "vapor locked" my new water heater yesterday while using some oil based paint in my basement. I called and spoke to Paul, who tried to help me reset the unit over the phone. After a couple of tries, we arranged a service call. Your technician Jason(?) was here within an hour and was able to replace the sensor and had the unit up and running. Both Paul and Jason were great to deal with, and I wanted to let you know how much I appreciated their help.

Metro Crew

I have been using Metro Heating for 5 years and will continue to use them. I appreciate a company that maintains the kind of honesty and integrity I receive. My water heater went out on Sunday, Tim was at my house first thing Monday to confirm the situation and Eric was by on Tuesday to discuss my options and provide me with a couple of bids. Instillation went on without a hitch, area was cleaned up and old debris hauled away, you wouldn't have known they had been here. I couldn't be been happier and highly recommend Metro Heating to take care of your heating and cooling needs.

Thank you Peggy, for the nice comments! I'm happy to hear things went well and you are satisfied with Metro Heating & Cooling. We look forward to serving you in the future!
Paul Reiland

Great Customer Service

We can't thank the Metro team enough for providing outstanding customer service from the first phone call until the work was completed to get our furnace back up and running again. Special thanks goes out to Charlie for quickly diagnosing and fixing the problem within 10 minutes. Charlie also took time out to address and explain all our questions and concerns. --A true professional which the Metro Team should be honored to have onboard representing them! Thank you Charlie!

Thank you for the feedback Robert- Charles is a valued technician and a great asset to Metro Heating & Cooling

by Mark Palas on Metro Heating & Cooling
Quality

After being put thru the high pressure tactics of another heating and cooling company, it was refreshing to deal with the honesty and great workmanship of Metro Heating and cooling.
The installation of our new furnace went really smoothly. Couldn't be happier. Thanks. Mark Palas

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