Customer Reviews and Feedback
We’re proud of our reviews and customer feedback, and we have published some of our customer’s reviews of Metro Heating and Cooling in Minnesota.
Please feel free to share your experience, and leave Metro Heating and Cooling a review, by clicking on any of the links below.
Leaving a review enables others to see what we did for you, what you thought of our products, and our customer service.
Submit your review
Metro was amazing to work with. My furnace went out during the coldest record setting temperatures on a Sunday. Metro was at my home within a matter of hours, had heat coming into our home and parts ordered the very next day. Their service technician was professional, pleasant and very knowledgeable. Metro's customer service was stellar and their price points reasonable. I would recommend this company HANDS DOWN for any HVAC service you require. I will certainly be calling them when I need anything HVAC related.
Just received services from Charles at Metro Heating and Plumbing. I had a running toilet, and issues with a garbage disposal. Given my lack of experience in plumbing it would have been easy to sell me on upgrades that were not needed, instead what I received was some quality education, and great quick, reasonably priced service.
This is the 3rd time I have done business with Metro this year. Each time (completely unrelated service calls). Each time, the service has been excellent. Thank you Charles. Thank you Metro.
We are very pleased with sales and service at Metro. When the owner calls you back on New Years Day returning home from the holidays,then shows up early the next morning to discuss a new furnace which was installed within 24 hrs I have to say what a pleasure it has been dealing with Metro. Thank you again!
Your Service Technician (Rainie) did a outstanding job servicing our furnace today. Very friendly and he fixed the problem very quickly. I will be replacing my furnace and central air within the next 3 years and I promise you, Metro Heating and Cooling will be my first call. Thank you very much, Jim Blom
I've had great luck and service from Metro. Candidly, Mike is one of the best if not the best Service Technician I've ever dealt with in any industry.
Brady our tech was very nice and thorough. He explained everything and took the time to answer all my questions.
Furnace that was no producing heat...John diagnosed the issue(s) accurately, quickly and provided me a detailed explanation of the cause. He went above by providing us with suggested steps on how to have it replace quickly. I appreciated Johns detailed information and professionalism.
On the coldest night in many winters our furnace quit working. Metro called first thing in the morning and had a technician to our house by 9:45am. The technician - Soua - went right to work & quickly diagnosed the problem. He made the repair and inspected our furnace for any other potential problems. Soua also gave me advice about our furnace, the type of filter I was using, and some suggestions about a possible upgrade. He was very professional, friendly, and efficient. I highly recommend Metro Heating & Cooling.
Great Service. On time. Friendly. Very informative with what they were doing and any recommendations.
They did a great job on the furnace came on time and very polite. they also did my central air unit a while ago that is why I choose them to do my furnace.