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Customer Reviews and Feedback

We’re proud of our reviews and customer feedback, and we have published some of our customer’s reviews of Metro Heating and Cooling in Minnesota.

Please feel free to share your experience, and leave Metro Heating and Cooling a review, by clicking on any of the links below.

Leaving a review enables others to see what we did for you, what you thought of our products, and our customer service.

Nancy Chamberlain
Nancy Chamberlain
2022-05-29
Jacob, Aaron and Josh B were all very professional and job completed as it was explained to me. Price was reasonable.
Diana Roberts
Diana Roberts
2022-05-19
T.J, Jacob and Josh B. arrived early for installation of new furnace and air conditioner! They were very professional and worked very diligently to get the job done! When tasks were completed, they walked through both, making sure I understood how it all worked and how to take care of the units!
Justin Staggs
Justin Staggs
2022-05-17
Great crew installed my AC. Big shoutout to Jacob B., Josh W., and Josh B. for the great work and professionalism. Will definitely be using Metro Heating & Cooling again.
Jim Schuba
Jim Schuba
2022-05-13
I had Metro out last winter, and they quickly repaired my furnace, and now, for my air conditioner. Again, a quick fix. In both cases, I could see the part replaced was bad and that was all that was done. There was no attempt at trying to sell me things that were not needed. Everyone I dealt with at Metro has been super helpful and polite. A very professional approach to customer relations.
Emily Schafer
Emily Schafer
2022-05-09
I’ve used metro for 3 different jobs and each one, they have done an amazing job. Always on time and they make sure they do the job right. The water softener job took a little longer than usually but that was because they did the installation the correct way. Ac install took half a day! Arrived by 830 and were done by 1130, they were also able to schedule me within 2 weeks of accepting the proposal. No surprise fees either.
Andrew Leizens
Andrew Leizens
2022-05-08
Fast and professional service! I had a video inspection done of a failed main sewer line and they provide a digital video with professional commentary that I was able to provide to the insurance company.
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Metro Heating & Cooling
Average rating:  
 292 reviews
 by Jay Wesselink

We are very happy with Metro Heating and Cooling services. Aaron and Jacob did a great job. They were on time and vented our new bathroom exhaust fan properly and according to code. We highly recommend Metro as they are always responsive.

 by Tom Cotroneo
Job Well Done

Hi,
Just a quick note to thank you for a job well done. On one of the coldest days of the year, our furnace went out, within a couple hours a technician from Metro was at our home, unfortunately, our furnace was not repairable. Thankfully, Metro was able to install a new furnace and AC unit 2-days after our initial call.
The installers arrived on schedule, went right to work and did a great job, very efficient, friendly, respectful, left our home spotless and everything is working well. we are nice in warm again!
I will highly recommend Metro to anyone looking for HVAC Services.
Thank you,

 by Carol Skinaway
Furnace repair

I wrote a review about Metro Heating and Cooling yesterday but didn’t know my technicians name! Well I found out his name is Mike, as soon as I heard this I recalled hearing the office person say his name when I called to say my part had arrived.
So thank you Mike for doing such an awesome job on my furnace! I’m still enjoying a nice warm house!

 by Ahmed Ali
Excellent Service

Approximately a week or so ago I called in for furnace service. They assigned the call to Soua. I'm so happy that they assigned it Soua because he was such a professional, treated me with utmost respect and his work was excellent. Thank you Soua!

 by Amanda
Best Ever Plumbing Company

Furnace went out in my house and my pipes froze, causing damage. Keith came in with a plan on how to address my broken pipes and valves. Great to work with!

 by Amanda
Great!

Furnace went out in my house and my pipes froze, causing damage. Ed offered suggestions on which furnace to replace my old one with, and how to improve the circulation of air in my home. Great to work with!

 by Sarah and Jason B
Thorough and fast

From Roy's bid to Al and Steve's work, Metro was great! They were professional and very clear and their bid for a return was fair. We will definitely call them again!

 by Dan Nelson
Plumbing leak

Company came to the rescue with short notice and did a stand up job in a quick manner. Very friendly and knowledgeable tech. I am extremely happy with your service and will return if necessary.

 by James Boulware
Great Job Aaron and Metro Heating

Thank you Metro Heating and Cooling. After great results getting our furnace fixed we called Metro to replace our old water heater. Our Technician Aaron was the best, his skills were most impressive. The work was tidy efficient and well thought out. He’s a tradesmanI wouldn’t hesitate to call again for work. Give him the raise he so richly deserves! Thanks Aaron and Metro.🏆

 by Laurel True-McCarthy
Excellent service from Metro Heating & Cooling

We are so glad we went with Metro Heating and Cooling for our mini split installation! Josh and his team were extremely efficient, thorough and thoughtful. So easy to work with!

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Schedule a HVAC repair anywhere in the Minneapolis or St. Paul area today by calling (651) 294-7798 or by requesting an estimate online.

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1220 Cope Avenue East, Maplewood, MN 55109