What does it take for a business to become one of the most highly ranked in its industry? It begins with a commitment to excellent standards that include impeccable customer service, honest and accurate pricing, and a knowledgeable team of professionals. That’s what the 43 trained and certified service techs at Metro Heating & Cooling, LLC provide to each and every client.
Better Business Bureau (BBB) Accreditation
Since opening their doors in 2009, Metro has repeatedly earned high marks from the BBB.
- Metro Heating & Cooling is a member of the Master Plumbing trade and affiliated with the PHCC Plumbing, Heating, Cooling Contractors Association
- Maintains an A+ BBB rating
- Offers a 4.72 out of 5 customer rating
It’s no small feat to average a consistently high rating from satisfied customers for ten years. Metro Heating & Cooling, LLC can tell a different story. They have thousands of satisfied customers, which is displayed in their Google Reviews.
- Metro Heating & Cooling has achieved a rating of 4.9 out of 5 from 590 Google reviewers (“the highest in the industry”)
HomeAdvisor Top Rated Screened and Approved
HomeAdvisor, a well-known contractor-matching service, provides a detailed resource on Metro. The HomeAdvisor’s list of achievements that Metro’s earned include the following:
- 20 Homeowner reviews that average an impressive 4.49 out of 5
- 1 Year with HomeAdvisor
- HomeAdvisor Seal of Approval
- Elite Service Professional
- Top Rated Professional
HomeAdvisor verifies state licensing. They also conduct a search that includes the sex offender registry, civil judgments, and criminal records. Additionally, HomeAdvisor performs identity verification, state business filings, and corporate accounts.
Metro Delivers on its Promise
Metro is a licensed, bonded, and certified heating and cooling contractor that provides service throughout Minneapolis and St. Paul as well as the surrounding areas. Our North American Technician Excellence (NATE) certification extends well beyond the basics of heating and cooling. It includes technical expertise in every aspect of the HVAC field.
Metro Is Fully Licensed and Certified in the Following Areas
- Refrigeration Class A
- Ventilation / Warm Air
- Gas burner Class A
- Steamfitting Class A
- Plumbing / Gasfitting
24/7 Customer Care
The team at Metro understands that your home’s systems don’t always follow a convenient schedule when they break down. In fact, you can generally count on the opposite to be true. That’s why we provide a professional response to your call any time of the day or night.
One customer noted our service in the following 5-star review:
“Needed a service call for our furnace this evening . . . the technician was prompt and professional . . . almost instantly [knew] the issue, explained the problem and fixed it. Very personable. I’ll be calling [Metro] for any future HVAC needs.”
Installation, Repair, or Maintenance
If you’re in the market for a new system, Metro provides you with expert installation services at a fair price. We don’t pull a bait and switch where you receive one initial price but are surprised when handed an additional invoice for services not previously included. Metro accurately advises you up front about what our services will cost.
Whether your service call requires ductwork modifications, a hot water heater, or boiler repair or installation, our pricing is honest and competitive. Metro also provides industry-leading warranties.
With our winter season hopefully winding down, you may want to have your heating, air conditioning, or HVAC system given a thorough going over. It’s highly recommended to perform routine maintenance on your newer furnace every two years, older furnaces every year, and boilers every two years.
It’s an expert way to keep it clean and running smoothly, but routine maintenance also catches problems before they escalate.
Cash may be king, but Metro understands that fortunes sometimes run dry. That seems never truer than when you are in a bind to have a key piece of household equipment repaired.
Metro works with you to help you afford those unexpected repair bills. Kwik Comfort Finance provides you with a 0% deferred interest financing option that’s stretched out over 18 months. That covers your service of $1000 or more. The only additional cost is a one-time $29 processing fee. After that, your payments run 2.5% of the financed amount.
Metro Service Is More Than Sales
The team at Metro recognizes what an honor it is to have a loyal following of customers. That’s why we like to provide you with tips and self-checks you can do on your own before you call for service. It’s our way of helping your dollar stretch, and maybe even save you some valuable time.
For instance, if you’ve noticed the air quality in your home has deteriorated somewhat, check the air filter. It’s a simple fix to keeping your home’s air fresh and clean. We recommend you change air filters on a monthly basis.
You might notice on occasion that you don’t have hot water or heat. A quick money and time-saving tip is to check the electrical panel to see if a breaker has tripped. If you don’t find a problem there, continue with checking the main power switch. Follow that step, if needed, by verifying that the gas valve and thermostat are on.
Find Out Why Metro Heating & Cooling Is so Highly Rated
Every one of the professionals working at Metro Heating & Cooling is completely dedicated to providing our customers with the most courteous, efficient, and cost-effective service possible. We are proud of the reputation we’ve built in the 10 short years we’ve been in business.
Don’t hesitate to call us at 651-294-7798 if you’d like to speak with someone immediately. We’re available to listen to you, answer your questions, and offer you the best solutions available. You may also opt to fill out an online estimate request form. A service tech will respond promptly to further discuss your needs and the best time to meet.
Our goal is to exceed your expectations whether it’s regarding pricing or customer service. We want to assist you with your heating and cooling needs. Don’t worry about calling or emailing any time of the day or night. Metro understands the need for different schedules. That’s why we make sure our services meet your needs.